Standards
ISO/IEC 20000-2:2019
ISO/IEC 20000-2:2019 Information technology — Service management — Part 2: Guidance on the application of service management systems*Taxes or charges may apply. The final price, including any applicable taxes, will be calculated at checkout.
Standards
ISO IEC TR 20000-12:2016
ISO/IEC TR 20000-12:2016 Information technology — Service management — Part 12: Guidance on the relationship between ISO/IEC 20000-1:2011 and service management frameworks: CMMI-SVC*Taxes or charges may apply. The final price, including any applicable taxes, will be calculated at checkout.
Standards
ISO IEC TR 20000-11:2015
ISO/IEC TR 20000-11:2015 Information technology — Service management — Part 11: Guidance on the relationship between ISO/IEC 20000-1:2011 and service management frameworks: ITIL®*Taxes or charges may apply. The final price, including any applicable taxes, will be calculated at checkout.
Standards
ISO/IEC 20000-10:2018
ISO/IEC 20000-10:2018 Information technology — Service management — Part 10: Concepts and vocabulary*Taxes or charges may apply. The final price, including any applicable taxes, will be calculated at checkout.
Standards
ISO/IEC 20000-1:2018
ISO/IEC 20000-1:2018 Information technology — Service management — Part 1: Service management system requirements*Taxes or charges may apply. The final price, including any applicable taxes, will be calculated at checkout.
Online Courses
ISO/IEC 20000 Introduction
PECB ISO/IEC 20000 introduction training course enables you to become familiar with the basic concepts of a Service Management System (SMS). Language: English*Taxes or charges may apply. The final price, including any applicable taxes, will be calculated at checkout.
USD 149.00
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