ISO/IEC 20000-2:2019
ISO/IEC 20000-2

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ISO/IEC 20000-2:2019

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ISO/IEC 20000-2:2019

Information technology — Service management — Part 2: Guidance on the application of service management systems

$ 171.00

This document provides guidance on the application of a service management system (SMS) based on ISO/IEC 20000-1. It provides examples and recommendations to enable organizations to interpret and apply ISO/IEC 20000-1, including references to other parts of ISO/IEC 20000 and other relevant standards.

 

Standard Number ISO/IEC 20000-2:2019
Title ISO/IEC 20000-2:2019 Information technology — Service management — Part 2: Guidance on the application of service management systems
Status Published
Publication Date 19 Aug 2019
Committee ISO/IEC JTC 1/SC 40 IT Service Management and IT Governance
Publisher PECB Store
Format PDF
Pages 63
Price $ 171.00
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