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Product Product ISO/IEC 20000 Introduction
Price Price USD 149.00
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Description Description

A PECB introduction training course will enable participants to gain or expand their knowledge on the relevant standard or field. 

The PECB ISO/IEC 20000 introduction training course focuses on the acquisition of basic knowledge necessary for the implementation of a compliance framework based on ISO/IEC 20000. 

Individuals interested in this training course will understand the importance of a SMS and the benefits that businesses, society and governments can obtain. Additionally, they will be introduced with the structure of the standard and its requirements and the fundamental concepts and principles of a Service Management System.

Course Agenda Course Agenda
Duration Duration 1 (one) Training Day
CPD Certification (Credits) CPD Certification (Credits)
Certification Certification N/A
Exam Exam N/A
Exam Duration Exam Duration
Retake Retake
Language Language English
Publication Date Publication Date 30 Mar 2016