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Product Product ISO/TR 32123:2024
Price Price USD 111.00
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Description Description

This document provides information on the nature of after-sales services unique to E-commerce transactions. It is a review of current practices across different platforms, an analysis of factors that impact quality of after-sales services in E-commerce transactions and a description of possible means to enhance after-sales services.

Standard Number Standard Number ISO/TR 32123:2024
Title Title ISO/TR 32123:2024 Transaction assurance in E-commerce — After-sales services
Status Status Published
Publication Date Publication Date 13 Dec 2024
Cross References Cross References
Descriptors Descriptors
ICS ICS 35.240.63
Committee Committee ISO/TC 321
ISBN ISBN
Publisher Publisher PECB Store
Format Format PDF
Delivery Delivery NO
Pages Pages 17
File Size File Size KB