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Product Product ISO 23592:2021
Price Price USD 143.00
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Description Description

This document specifies service excellence terminology, principles and model to achieve outstanding customer experience and sustainable customer delight. It does not focus on the provision of basic customer service but on the provision of excellent service.

This document applies to all organizations delivering services, such as commercial organizations, public services and not-for-profit organizations.

Standard Number Standard Number ISO 23592:2021
Title Title ISO 23592:2021 Service excellence — Principles and model
Status Status Published
Publication Date Publication Date 17 Jun 2021
Cross References Cross References
Descriptors Descriptors
ICS ICS 03.080.01
Committee Committee ISO/TC 312 Excellence in service
ISBN ISBN
Publisher Publisher PECB Store
Format Format PDF
Delivery Delivery NO
Pages Pages 22
File Size File Size KB