A PECB introduction training course will enable participants to gain or expand their knowledge on the relevant standard or field.
The PECB ISO/IEC 20000 introduction training course focuses on the acquisition of basic knowledge necessary for the implementation of a compliance framework based on ISO/IEC 20000.
Individuals interested in this training course will understand the importance of a SMS and the benefits that businesses, society and governments can obtain. Additionally, they will be introduced with the structure of the standard and its requirements and the fundamental concepts and principles of a Service Management System.
My Account
